Refund and Returns Policy

Ditman Enterprise provides digital products and services, including APIs, subscriptions, and developer tools.

No Physical Returns

As our offerings are digital and service-based, physical returns do not apply.

Refund Eligibility

Refunds may be considered under the following conditions:

• Duplicate or accidental payments
• Service downtime exceeding agreed service levels (where applicable)
• Billing errors caused by our system

Non-Refundable Cases

Refunds will not be issued for:

• Change of mind after service activation
• Unused API credits or subscriptions
• Violations of our Terms & Conditions
• Suspension or termination due to misuse or abuse

Subscription Cancellations

You may cancel your subscription at any time. Cancellation stops future billing but does not guarantee a refund for the current billing period unless otherwise stated.

Requesting a Refund

To request a refund, email us with:

• Account email
• Payment reference
• Reason for request

Email: [email protected]

Refund requests are reviewed within 5–10 business days.

Policy Changes

Ditman Enterprise reserves the right to modify this policy at any time.